Contact

We respond in less than 24 hours.

A question about your order, a modification request, or just want to discuss your project? Our team is here 7 days a week.

Remboursement

Not convinced? We'll give you your money back.

Our commitment is simple: if, upon receipt, your figurine does not match the preview you validated, we will process a full refund within 5 business days—no questions asked, no return required.

  • 1 Are you writing to us Using the form below with your order number.
  • 2 We're looking into your case. Response in less than 24 hours, 7 days a week. We'll work with you to find the best solution.
  • 3 You are reimbursed. Within 5 business days to your original payment method.

💡 Before asking for a refund, don't hesitate to contact us — most cases are resolved by a free additional modification to the figurine.

Preview above all You'll approve before production
Unlimited changes Until satisfied
Secure Payment Credit card · Apple Pay · PayPal
Careful delivery Gift wrap